Legal

Privacy Policy

Last updated: March 2026

Arctara ("we," "our," or "us") is operated by Michelle Jennifer Pereira Costa, Albert-Schweitzer-Str. 5, 35781 Weilburg, Germany.
Contact: [email protected]

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Arctara mobile application and website (arctara.app). By using Arctara, you agree to this policy.

1. Data We Collect

Information you provide directly:

Automatically collected information:

2. How We Use Your Data

We will never sell your personal data to third parties.

3. Third-Party Services

4. Data Storage and Security

5. Your Rights (GDPR)

As a user, you have the right to:

6. Data Deletion

To request deletion of your account and all associated personal data, email us at [email protected] with the subject line "Data Deletion Request".

We will permanently delete your data within 30 days of receiving your request. Backup copies are deleted within 90 days.

7. Data Retention

8. Children's Privacy

Arctara is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us immediately at [email protected].

9. Cookies and Tracking

The Arctara mobile app does not use cookies or third-party advertising trackers. The arctara.app website does not use tracking cookies or analytics tools that identify individual users.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at arctara.app/privacy. Significant changes will be communicated via email or in-app notification.

11. Contact and Complaints

For any questions or requests regarding your personal data:
Email: [email protected]
Website: arctara.app

You also have the right to lodge a complaint with the supervisory authority in Hessen, Germany: Hessischer Beauftragter für Datenschutz und Informationsfreiheit .

Governed by the laws of the Federal Republic of Germany. Place of jurisdiction: Weilburg, Germany.